This document explains what data we collect when you visit our website and how we use it. It also details the reasons for data collection and how your data may be shared. Please review this document and contact us if you have any questions.
Doubler Estate L.L.C. (“Doubler Estate,” “we,” or “us”) is dedicated to protecting personal data collected from visitors (“Visitors”) of the website doublerestate.com (“Website”). We are registered in Dubai, UAE, under license No. 1242649.
In this Privacy Policy (“Policy”), we explain how your personal data—any information that identifies or could identify you as an individual (“Personal Data“)—is collected, used, stored, disclosed, and removed (collectively referred to as “processing”). This Policy applies exclusively to data processed through your use of our Website. It does not cover the practices of companies we do not own or control, or individuals we do not manage.
Please do not share your Personal Data with us if you disagree with its usage as outlined in this Policy. We may update this Policy from time to time and will notify you of significant changes by posting updates on our Website. Changes will take effect as soon as they are posted on this Policy page.
1. Overview
Doubler Estate processes your Personal Data in accordance with the Data Protection Act 2018 (DPA) and other relevant legislation. For the purposes of the DPA, we are the data controller of any Personal Data we process about you.
2. What Personal Data is Collected and Its Purpose
We automatically collect the following types of Personal Data during your visits to the Website:
- Technical information: including your Internet Protocol (IP) address, browser type and version, time-zone settings, browser plug-ins, operating system, and platform.
- Website usage information: including the full Uniform Resource Locators (URL) clickstream to, through, and from the Website (including date and time), products viewed or searched for, download errors, and methods used to navigate away from the page.
Why we collect this data
We collect this information to enhance our website, support administrative functions, safeguard our business interests, and conduct market research, analysis, testing, and monitoring.
We may also collect your phone number and email address if you wish to download catalogs of new developments in Dubai. This data helps us communicate with you and maintain internal records.
If you choose not to provide certain Personal Data, we may be unable to fulfill some of the purposes outlined in this Policy. For example, we may not be able to contact you without your phone number.
In exceptional cases, we may collect additional Personal Data. Should this occur, you will be informed, and we will ensure there is a valid legal basis for processing it, such as your consent.
3. What is the legal basic of the use of the Personal Data?
We process your data to pursue our legitimate interests, such as:
- Communicating with you.
- Monitoring, improving, managing, and securing our Website.
- Measuring the effectiveness of advertising.
Consent:
We will only contact you or send you catalogs of new developments if you have explicitly provided your consent.
4. How we protect your Personal Data
We understand the importance of securing your Personal Data. To ensure its confidentiality, integrity, and availability, we have implemented industry-standard technical, organizational, and administrative measures. These include:
- Firewalls and regular software updates.
- Anti-virus protection.
- Data access restrictions.
In the event of a data breach, we will promptly notify the Information Commissioner’s Office and, if necessary, affected users.
5. Data retention
We retain your Personal Data only as long as necessary to fulfill its intended purposes, including legal, accounting, or reporting obligations.
- Phone numbers are stored for one year.
- Technical and Website usage data is anonymized and stored indefinitely for statistical purposes.
We assess data retention periods based on:
- The purpose for retaining the data.
- Whether the same outcome can be achieved without retaining the data.
- The risks of retaining data, including potential breaches.
6. Who will your Personal Data be shared with?
We may share your Personal Data with:
- You or authorized parties acting on your behalf.
- Companies within our corporate group, under the terms outlined in this Policy.
- Third parties when required by law or to protect our rights or the rights of others.
- Third parties to defend against legal claims.
If your Personal Data is transferred outside the European Economic Area (EEA), we use safeguards such as standard contractual clauses or equivalent mechanisms to ensure your data is protected.
7. Email Communications and Newsletters
We reserve the right to send you informational and marketing emails, including updates, special offers, and news about our services. You may unsubscribe from such communications at any time by using the unsubscribe link provided in each email or by contacting us directly.
8. International Data Transfers
While we primarily store your information within the EEA, some services may require transferring your data to third parties outside this region. In such cases, we ensure that your data is protected under applicable legal safeguards.
9. Your rights in relation to your Personal Data
Under data protection law, you have the following rights:
- Access: You may request confirmation of whether we process your data and access to your Personal Data. The first copy is free; additional copies may incur a fee.
- Rectification: You may request corrections to inaccurate or incomplete Personal Data.
- Erasure: You may request the deletion of your Personal Data, subject to certain legal obligations.
- Objection: You may object to data processing based on your specific circumstances.
- Data Portability: You may request your Personal Data in a structured, commonly used format.
- Complaint: You have the right to file complaints with a supervisory authority regarding our data practices.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, contact our customer support team.
Updates of the Policy
We reserve the right to revise or update this Policy at any time without prior notice. Significant updates will be communicated on our Website, and we encourage regular reviews of this Policy to stay informed.
How to contact us?
For any questions about this Policy, updates to your data, or exercising your rights, please refer to the contact details provided in the footer of this website.